Privacy Policy

INTRODUCTION

Our privacy policy describes how CARD SUPPLY (“we”, “our” or “us”) collect, use, store and/or share your personal information when you visit or make a purchase from our website (www.cardsupply.com.au). In addition, your right to privacy is strictly protected under the detailed requirements outlined within the Privacy Act 1988.

SCOPE

This privacy policy applies to any and all personal information we collect, use, store and/or share from our customers, website visitors, social media accounts, email or other correspondence (“you”, “visitors” or “customers”).

CONSENT

By accessing this website, or otherwise using our services, you agree to the conditions specified within this privacy policy, and consent to the collection and use of information by us in accordance with this policy. We reserve the right to amend, remove, adapt or vary this policy at any time without notice. You should check this policy page regularly to note any changes to this policy that may have occurred.

INFORMATION THAT WE COLLECT

When you access our website, certain information is automatically collected, including (but not limited to); information about your device, web browser, IP address, time zone information, pages or products accessed, time of access, search terms used on our website, search terms and/or external website that referred you this our website. This data is collectively referred to as “device information”.

This data is assisted in being gathered by the use of cookies, which is a digital “breadcrumb”; an anonymous, unique identifier that your browser stores in a file on your computer. These cookies are then pinged from your web browser to our server when your browser requests access to our website. Most browsers are set to automatically allow cookies when visiting a website; you will need to adjust your browser settings if you wish to disable cookies. However, please note that some functions of our website will not work if cookies are disabled. Please visit www.allaboutcookies.org for more information about cookies.

Additionally, when you make a purchase, attempt to make a purchase, make an enquiry, or otherwise contact us, we collect additional information from you, which may include; your name, billing address, postal address, payment information, email address, phone number(s), social media account names, and/or other contact information. This information is collectively referred to as “order information”.

When we refer to “your information”, or “personal information” in this document, we are referring to both “device information” and “order information” collectively.

WHY DO WE COLLECT YOUR INFORMATION

We collect your information to provide the products and services offered on our website, such as the fulfilment of orders (including processing payments, shipping orders, providing invoices, and providing order confirmations and updates), communicating with you, providing updates on products or orders, or screening orders for potential risk or fraud.

If you opt in, we may also provide you with information, marketing or advertising relevant to the products and services that we offer.

Additionally, your information may be used to optimise and improve our website, product selection and recommendations, and your overall experience accessing our website or purchasing from us.

HOW YOUR INFORMATION IS SHARED

We will never sell or trade your information to third party for marketing purposes.

We do need to disclose your information to third parties for business purposes, such as to provide products or services (for example, to a courier or postal service for delivery of an order).

Sometimes we use third-party platforms or marketplaces (e.g. eBay) to facilitate sales, in which case your information is by necessity shared with that third party.

We may also share your information, where required to do so by law or legal regulation; such as in response to a warrant or subpoena, another lawful request, to protect our rights, as well as to comply with any applicable Australian law.

SECURITY

In an effort to secure and safeguard your information that we collect, we take all reasonable measures to prevent unauthorised access to your information. This includes via restricting unauthorised access to customer and/or order information, as well as protecting against information interception via the use of SSL (Secure Sockets Layer) technology to encrypt information as it is transmitted over the internet.

PRIVACY ENQUIRIES, REQUESTS OR COMPLAINTS

If you have any enquries regarding our privacy policy and procedures, please contact us.